Phone us on 028 2766 0300 

Monday to Friday from 8:30am 

Urgent appointments are for acute medical problems rather than ongoing medical conditions.  If you need to see a Medical Practitioner urgently a member of the reception team will take details of your problem.  We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

A Medical Practitioner will phone you back and triage the call where they may leave you medication, book you a face to face appointment or give you an onward referral.

We cannot offer a specific GP for urgent problems.

Routine Appointments are for ongoing issues.  You do not have to give any information at the time of booking but we would request that if you need a medical carried out that you let the receptionist know so that extra time can be allocated to suit your needs.

To request a routine appointment you may

• Book an appointment online via the link at the top of this page
• Phone us on  028 2766 0300
• Visit the surgery and speak with a receptionist.

We are open Monday to Friday, 8:30am Excluding Bank Holidays

However you choose to contact us we may offer you a consultation:

• By phone
• Face to face at the surgery

Please let us know at the time of booking whether you which you would prefer.

 If you cannot keep your appointment please phone to cancel ASAP.

If you use our online services you can cancel your appointment by logging into your account.

If you need help when we are closed

Service is provided by Dalriada Urgent Care - Tel 028 2566 3500

This service is for EMERGENCIES and runs from Causeway Hospital. To use the system, phone, leaving details with the operator. A doctor or nurse will phone you back and advise appropriately.

Please remember these doctors do not have access to your medical records and are not in a position to sort out long standing problems.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form