Noticeboard

COVID VACCINE INFORMATION

Please click on the link below to get up to date information regarding the covid vaccination programme.

https://www.publichealth.hscni.net/covid-19-coronavirus/northern-ireland-covid-19-vaccination-programme/covid-19-vaccination-programme

*******************************************************************************

COVID-19 CORONAVIRUS

If you are suffering from fever, cough or other respiratory symptoms you may have coronavirus.  This is usually mild and you can obtain advice from www.publichealth.hscni.net or www.111.nhs.uk

Please do not book an appointment and do not enter the health centre building if you have any of these symptoms.  If necessary you may phone our reception for advice.

Due to the pressures over the coming weeks we will be limiting advanced bookable appointments although will do our best to provide care to all other conditions as we normally do.

 

*****************************************************************************

BANK HOLIDAY CLOSURE

Ballymoney Family Practice will be closed on:

FRIDAY 25th DECEMBER 2020

MONDAY 28th DECEMBER 2020

FRIDAY 1st JANUARY 2021

 Should you require a doctor in an EMERGENCY, please contact: 

028 2566 3500 

PLEASE ENSURE YOU HAVE ORDERED ADEQUATE MEDICATION TO COVER THE HOLIDAY PERIOD.  THERE IS NO NEED TO ORDER UNNECESSARILY UNLESS YOUR MEDICATION IS DUE TO RUN OUT DURING THE PLANNED CLOSURE!

*****************************************************************************

PRESCRIPTION REQUESTS!! 

It is essential that when a patient orders repeat medication that they allow 24 WORKING HOURS before attempting to collect at reception and a further 24 WORKING HOURS if you wish your  medication to be sent to a named chemist.  If you are ordering an acute item which might be deemed more urgent, it is important that you tell the receptionist so that this can be prioritised.  If you have asked for your medication to be collected at the chemist we would kindly ask that you would check with them first before presenting yourself to reception but again please allow a minimum of 24 WORKING HOURS!

THANK YOU

 ***********************************************************************

BOWEL SCREENING

A new video has been released giving information on the Bowel Screening Testing

which is currently underway for eligible patients in Northern Ireland. 

If you have to take the test please follow the link below - you may find it of use!

http://www.cancerscreening.hscni.net/2188.htm

 ******************************************************************************

OCD SUPPORT GROUP - COLERAINE

 There is a new support group in Coleraine for OCD sufferers.  For futher information please click on the link below.....

http://www.ocdni.co.uk/coleraine-support-group/4588795096

******************************************************************************************************

"A Guide to Preventing Blood Clots" - INFORMATION LEAFLET

 As part of on-going work a leaflet has been developed or patient to help them with the prevention of blood clots.  For futher information please click on the link below.....

www.publichealth.hscni.net/directorate-nursing-and-allied-health-professions/hsc-safety-forum 

*************************************************************************************************

 

Repeat Prescriptions

pills_box

ONLINE

You can now order your medication by setting up an account by clicking in the link above.  This allows you to order repeat medication 24 hours per day 7 days per week.  This will keep a note of any repeat medications which you need to order regularly and it will save you time.  Although prescriptions are ordered the staff do not pick these up until during working hours, so please allow 24 hours from the Health Centre opens until you collect your medication and a further 24 hours if you request the meds to go to a chemist.

When ordering medication online please ensure that you have ordered it under the correct patients name and date of birth.  Individual patients can be set up under the one e-mail address.  Under no circumstances should a patient order medication for another person under thier name.

VOICEMAIL

If you have difficulties using the online service you can telephone the Practice 24 hours per day 7 days per week and leave a voicemail on our answering machine.

Simply dial 028 2766 0300 and hit option 2 then option 1 - Leave your Name, Address, Date of Birth followed by the medication required including dosage which you require and let us know at the end of the message were you wish to collect your prescripton.

If we have difficulty understanding your order don't worry we can always phone you back!

AT RECEPTION

Some patients prefer to order their medication by speaking to a receptionist.  You can still do this although we do recommend that you use the voicemail service as you will not be kept in a queue on the telephones.  If you wish to speak to a receptionist please dial 028 2766 0300 and hit option 2, then option 2 again.  Please hold in the queue and a receptionist will take your call as soon as someone becomes available.

We have a postbox at reception as well.  You can complete one of our re-ordering slips and pop it into the box beside reception.  This is emptied at least twice per day.  This will ensure you don't have to wait in long queues at reception.

 

 
Health and Social CareThis site is brought to you by My Surgery Website