Noticeboard

COVID VACCINE INFORMATION

Please click on the link below to get up to date information regarding the covid vaccination programme.

https://www.publichealth.hscni.net/covid-19-coronavirus/northern-ireland-covid-19-vaccination-programme/covid-19-vaccination-programme

*******************************************************************************

COVID-19 CORONAVIRUS

If you are suffering from fever, cough or other respiratory symptoms you may have coronavirus.  This is usually mild and you can obtain advice from www.publichealth.hscni.net or www.111.nhs.uk

Please do not book an appointment and do not enter the health centre building if you have any of these symptoms.  If necessary you may phone our reception for advice.

Due to the pressures over the coming weeks we will be limiting advanced bookable appointments although will do our best to provide care to all other conditions as we normally do.

 

*****************************************************************************

BANK HOLIDAY CLOSURE

Ballymoney Family Practice will be closed on:

FRIDAY 25th DECEMBER 2020

MONDAY 28th DECEMBER 2020

FRIDAY 1st JANUARY 2021

 Should you require a doctor in an EMERGENCY, please contact: 

028 2566 3500 

PLEASE ENSURE YOU HAVE ORDERED ADEQUATE MEDICATION TO COVER THE HOLIDAY PERIOD.  THERE IS NO NEED TO ORDER UNNECESSARILY UNLESS YOUR MEDICATION IS DUE TO RUN OUT DURING THE PLANNED CLOSURE!

*****************************************************************************

PRESCRIPTION REQUESTS!! 

It is essential that when a patient orders repeat medication that they allow 24 WORKING HOURS before attempting to collect at reception and a further 24 WORKING HOURS if you wish your  medication to be sent to a named chemist.  If you are ordering an acute item which might be deemed more urgent, it is important that you tell the receptionist so that this can be prioritised.  If you have asked for your medication to be collected at the chemist we would kindly ask that you would check with them first before presenting yourself to reception but again please allow a minimum of 24 WORKING HOURS!

THANK YOU

 ***********************************************************************

BOWEL SCREENING

A new video has been released giving information on the Bowel Screening Testing

which is currently underway for eligible patients in Northern Ireland. 

If you have to take the test please follow the link below - you may find it of use!

http://www.cancerscreening.hscni.net/2188.htm

 ******************************************************************************

OCD SUPPORT GROUP - COLERAINE

 There is a new support group in Coleraine for OCD sufferers.  For futher information please click on the link below.....

http://www.ocdni.co.uk/coleraine-support-group/4588795096

******************************************************************************************************

"A Guide to Preventing Blood Clots" - INFORMATION LEAFLET

 As part of on-going work a leaflet has been developed or patient to help them with the prevention of blood clots.  For futher information please click on the link below.....

www.publichealth.hscni.net/directorate-nursing-and-allied-health-professions/hsc-safety-forum 

*************************************************************************************************

 

PRACTICE CHARTER

 The care of your health is a partnership between you and us in the Primary Health Care Team. We will try to be as flexible, supportive and understanding as possible, in helping you maintain your health.

This partnership like most others is supported by a shared understanding of each others’ responsibility in the relationship.

 

What should you expect from us

  • To be greeted courteously and with mutual respect.
  • To have your health related issues treated in a confidential manner. We will not share your information, unless with your express permission.
  • To be seen by the doctor of your choice whenever possible.
  • To be referred to other health professionals when deemed necessary either by you or your doctor.
  • To receive the results of tests carried out by us upon request within 10 days by contacting reception or at your next appointment.
  • To aim to have repeat prescriptions ready for collection within one working day of your request.
  • To have suggestions and comments about the services given serious consideration by the practice team and any complaint dealt with quickly.
  • To be seen urgently or have a domiciliary visit if your condition warrants it.

 

What we expect from you

  • We expect to be treated with the same respect you receive from us.
  • We should be kept up to date of any change of name, address or telephone number, in order that we can contact you when necessary.
  • Please cancel your appointment if you are unable to attend in order that it can be offered to some one else.

 

Leaving our care

Our practice takes pride in the long term relationship we have with our patients however any patient can move from our practice to any other, either when leaving our area or as a matter of choice.

Violence or the threat of it against any of the practice staff will result in us requesting you to leave our care immediately.

 
Health and Social CareThis site is brought to you by My Surgery Website